Last updated 6 November 2026
This notice explains how Legends Connect handles personal information. We keep it simple: we collect as little as we can, there are no adverts, and we never sell your information.
1. Who we are
Legends Connect is run by Stanley Apps Ltd, a private limited company registered in England and Wales (company number 17554469). Our registered office is 71–75 Shelton Street, Covent Garden, London WC2H 9JQ. We are registered with the Information Commissioner's Office (ICO), registration number ZC291392. You can check this on the ICO's public register at ico.org.uk.
You can contact us about privacy at hello@stanleyappsltd.com, by WhatsApp or by phone on 07544 075585.
2. If you are a customer of a business that uses Legends Connect
Businesses use Legends Connect to run their bookings, jobs, quotes, invoices and shop page. For your details in their account, the business is the controller: it decides what is kept and why. Stanley Apps Ltd stores and processes the information for the business, as its processor, under our agreement with them.
The business may keep: your name, phone number, email address and address; your bookings, jobs, quotes, invoices and payments; messages between you and the business; and anything you type into its shop page when you ask to book or ask a question.
- When you ask to book on a shop page, we email you a link to confirm it's really you. If you don't confirm within 7 days, the request is deleted.
- If the business sends you an "I'm on my way" link, you can see the worker's location on a map until they arrive. That link then stops working.
- If you pay by card, the payment is handled by Stripe through the business's own Stripe account. We never see or store your card details.
To see, correct or delete your details, please contact the business first. You can also contact us and we'll pass your request on to them.
3. If you work for a business that uses Legends Connect
The business you work for is the controller of your information in its account. This is your name, login, the jobs you're given, your time off and what you record at jobs (notes, photos, signatures and payments taken).
Your location: the business can switch location sharing off completely. If it's on, your phone only shares its location while you've tapped "I'm on my way" to a job, and only while the app is open on your screen. The office can see it, and so can that customer through their private link, until you arrive. Location points are deleted after 24 hours. The app tells you in plain words when your location is being shared.
4. If you use Legends Connect to run your business
For your own account details, Stanley Apps Ltd is the controller and this section applies.
- Your account: name, email address, a scrambled version of your password (we never store the password itself), two-step login settings, and when you last used the app. We use this to give you the service and keep your account safe. Legal basis: contract.
- Your plan and payments: which plan you're on, and your payment records. Card details are handled by Stripe and are never seen or stored by us. Legal basis: contract and legal obligation (tax records).
- Support: the messages you send us, so we can help you. When you ask us for help, our support team can open your account to fix the problem. We only do this for account help, not to read your private records, and every time we do it is recorded in your activity log. Legal basis: legitimate interests (helping you when you ask).
- Keeping the service secure: basic technical information such as your IP address and browser, to block attacks and stop people guessing passwords. Legal basis: legitimate interests (running a secure service).
- Service emails: confirming your email address, password resets, and messages about your account or plan. We don't send marketing emails unless you ask for them.
5. Support messages
If you contact us for help, your messages are handled by Stanley Apps Ltd in one secure support inbox. If you message us on WhatsApp, your messages and phone number pass through WhatsApp, which is run by Meta, and WhatsApp's own privacy policy also applies. Our support email is stored in Google (Gmail).
Reviews
If you leave a review, we show your star rating, what you wrote and the name you chose (we suggest your first name and the first letter of your surname) on that business's page. The business can also see which job it was about. We keep reviews while the business's account is open. To change or remove your review, contact the business or email hello@stanleyappsltd.com.
Reports about a shop page
If you use "Report this page", we keep what you tell us, the page you reported, your email if you give it, and a scrambled version of your internet address (to stop misuse), so we can look into it. We keep reports for 2 years, or longer if we need them for a legal reason. We don't tell the business who reported them.
6. Notifications
If you turn on notifications, your phone or browser gives us a delivery address for it. Notifications are delivered through Apple, Google or your browser's own notification service. They carry short messages such as "New booking request". You can turn notifications off at any time in Settings or on your phone.
7. Cookies and tracking
Legends Connect does not use advertising or analytics cookies, and we do not track you across other websites. When you log in, your phone or computer keeps a login key so you stay logged in. This is strictly necessary for the app to work. Shop pages and customer links don't set any tracking cookies.
8. Who helps us run Legends Connect
We only share information with trusted service providers, and only as much as they need:
- Cloudflare: hosting, database, file storage and backups (stored in Western Europe), and sending emails.
- Stripe: plan payments, and card payments for businesses that connect their own Stripe account.
- Mapbox: maps, road routes and driving times. Mapbox receives the map positions being looked up and your IP address, and may process them in the United States under UK transfer safeguards.
- OpenStreetMap: map pictures, if Mapbox isn't available.
- postcodes.io: UK postcode look-ups.
- Apple, Google and browser makers: delivering notifications, if you turn them on.
- WhatsApp (Meta): support messages, if you choose to message us that way.
- Google (Gmail): where our support email is stored.
We may also share information if the law requires it, or with professional advisers such as our accountant. We never sell personal information.
9. International transfers
Some of our providers may process information outside the UK, for example in the United States. Where this happens, they use recognised safeguards such as the UK International Data Transfer Agreement or the UK Extension to the EU–US Data Privacy Framework.
10. How long we keep information
- A business's records (customers, jobs, quotes, invoices, messages and stock): while the business's account is open. When a business closes its account, everything is deleted after 30 days, and removed from backups within a further 30 days.
- Location while on the way: 24 hours.
- Booking requests that were never confirmed: 7 days.
- Copies of emails we send: the wording is removed after 30 days. We keep a short record that an email was sent.
- Support chats with businesses: 6 years after the last message, because they can form part of our business records, then deleted automatically. You can ask us to delete a chat sooner by emailing hello@stanleyappsltd.com, unless we need to keep it for a legal reason.
- Our own payment and tax records: 6 years after the end of the financial year they relate to, as UK law requires.
- Backups: 30 days.
11. Your rights
Under UK data protection law you have the right to:
- ask for a copy of the personal information we hold about you;
- ask us to correct information that is wrong or incomplete;
- ask us to delete your information;
- object to, or ask us to limit, how we use your information;
- ask us to send your information to you or another organisation in a common format.
If a business holds your information, please ask them first. They can download or delete a customer's details in the app. Otherwise, email hello@stanleyappsltd.com. We will reply within one month. There is normally no charge.
12. Children
Legends Connect is for businesses and is not aimed at children.
13. Keeping information safe
We use encrypted connections (HTTPS), scrambled passwords, two-step login, locking after repeated wrong passwords, permission checks on every request, an activity log of changes, and daily backups. Only people who need it can reach personal information.
14. Complaints
If you are unhappy with how we have handled your information, please contact us first so we can try to put it right. You also have the right to complain to the Information Commissioner's Office at ico.org.uk/make-a-complaint or by calling 0303 123 1113.
15. Changes to this notice
We may update this notice from time to time. The latest version will always be on this page, with the date it was last updated at the top.